iAssist for Cisco Unified Customer Voice Portal

Product Description :
iAssist is an IVR-in-a-box application which offers various customer interaction modules on a single platform. These modules deliver functionalities that everyday customer interaction scenarios demand.

Business Benefits

 iAssist enhances IVR capabilities. It enables the IVR to call customers back, execute timely customer surveys, automate order status information, helps customers locate offices with ease and directing customers to different businesses of the same enterprise.

Leveraging on the Cisco Unified CVP, iAssist enables enterprises to do more – interact and relate with their customers by proactively providing various applications on one single IVR platform.