Ace Tours believes in its Punch Line "SEE THE WORLD WITH OUR EYES". It believes in luxury while travelling, it focuses on consistent improvement in the quality standards. We provide all the services under one roof. Ace Tours aims at being a leader and not a follower in the travel industry and all the industries that we excel. There has been a remarkable growth in the company from the date of its incorporation. Ace- Tours has grown from its modest footprints to its present position due to total commitment to "Customer Satisfaction". And we have created an unparalleled connection with people around the world.

The accomplishments of the directors as a global leader in travel industry has established us as one of the most respected and admired public figures today. We follow the guiding principles of the renowned companies who believe in "Bringing the best to everyone we touch". By "The best", we mean the best products & services, the best people and the best ideas. These three pillars have been the hallmarks of our Company since 13th April 1996 founded by Mr. Raju Choksi and Mr. Sharat Choksi and they remain the foundation upon which we continue to build our success today.

We are a global family with a proud heritage passionately committed to providing personal mobility for people around the world. On rendering us a chance we will "define your whole world in a better way".

PUNCHLINE

"See the world with our eyes"

VISION

Avail our presence, wherever you travel and relish your perception about the world in an extraordinary way.

MISSION

We strive to reflect comfort, luxury, & the highest ethical standards in our relationships with customers, employees, shareholders and all the people we touch. We also aim to provide customers with more than expected results and value their money with 'No compromises in the quality standards', We aim to be acknowledged as global leader not only in travel industry but also in hospitality, aviation and other industries we excel, at competitive prices and with consistent customer service.

GOALS

We don't want to predict the future but create it!!! We aspire to be the best in the eyes of our customers, employees, shareholders and all the people we touch.

OBJECTIVES

Customer Service - We know the fact that customer abandons you in drove because of poor customer service. And that is why it's imperative that we don't drop the ball when it comes to customer since & secondly we want to make sure that there are friendly, informed stilts available always to help them.

Affordable Price - We offer such affordable price for all our products and service that it always becomes pretty much a mute point for our clients. Consistent Improvement in Services - It has become a little more challenging to maintain and manage our customer service because it has become spread across a number of platforms; but consistency across all of these platforms is the key to success.

Call Centre 24 X 7 Availability - Everything must be aligned with the project or service you’re promising to your customers. We can't allow there to be different standards at one point of contact versus others. Whether it is our employees, outsourcing partners Internet, call centers or direct contact, they all must consistently line up with the company promises and values. Communication and vigilance at all the contact points is the key to managing this effectively and producing the consistent results that customers appreciate and become loyal to.

SERVICES WE RENDER

"Quality in a product or service is not what the companies put in. It is what the customer gets out and is willing to pay for; Drucker's insight here is fascinating to us and we have tried to adopt his principle in providing our

Services

1. International Tours [Outside the national boundaries]

·         Individual

·         Group

02. Domestic Tours (With in the country boundaries)

·         Individual

·         Group

03. MICE [Meeting, Incentive, Conference Exhibition]

04. Cruise

05. Others

·         Honeymoon Trips

·         School Tours

·         Business/Conventional Trips

·         Conferences/Trade Fairs/Exhibitions

06. Travel Bookings

·         Air Ticket Bookings

·         Railway Ticket Bookings

07. Hotel Bookings (World Wide]

08. Rent a Car

09. Visa Processing Facility

I0.Forex [Foreign Currency Exchange