Drishti’s Automatic Call Distributor (ACD), is a technologically superior and intelligent solution for incoming call traffic management and load distribution. Capable of managing high volume traffic, it dexterously organizes calls via efficient queue management, skill ... 
Click for Details [ Last Update : 29-Aug-2008 ]

Our highly sophisticated DACX™ inbound solutions are designed to meet the varied criteria and requirements of our clients. Providing flexibility in both its size and its technological capabilities, our product features all prominent and vital technological attributes, ... 
Click for Details [ Last Update : 29-Aug-2008 ]

Our highly advanced IVR solution is feature-rich and highly customizable offering that enables self-service with complete automation and high redundancy. Pre-integrated with our ACD solution, the IVR component allows you to create comprehensive call flows for highest custome... 
Click for Details [ Last Update : 29-Aug-2008 ]

Drishti’s Predictive Dialer is an award winning solution for outbound campaigns that raises call center productivity by increasing outgoing traffic, eliminating unresponsive calls, and setting callbacks – all without the overhead of manual intervention. With tota... 
Click for Details [ Last Update : 29-Aug-2008 ]

We offer to our clients superior reporting solutions that comes with an enterprise denormalized data store facility which is suitable for operational reporting and analytical requirements of the consumers. Its features include: • Provides optimized data and report distr... 
Click for Details [ Last Update : 29-Aug-2008 ]