We, Falcon India, take pride in introducing ourselves as one of the leading custom clearing agents from India, active in the domain for the last twenty years. Our organization is engaged in offering services for for custom clearance, freight forwarding, transportation, world wide container services, cargo handling and other logistic services such as warehousing, packing. We are committed to offer our clients all the services, which satiate their requirements for logistics and freight forwarding.
We ensure that all our shipment services are in sync with the requirements of our clients and are delivered at the best possible prices. With time we have developed our expertise in catering to our clients for an array of logistic and freight forwarding services with complete reliability and flexibility. Further, we make sure that all the services are executed with complete transparency while incorporating business ethics and morals in the execution process.
Array of Services
We have arrangements to have the consignments picked up from and delivered at our client's door step. With a widespread network of global operators, we ensure to make safe and dependable deliveries of our client's consignment to distant lands. Our services includes comprehensive range of value added distribution services for exports and imports shipments, air/sea, Less than Container Loads(LCL) or Full Container Loads (FCL). Besides, we also offer services for warehousing, packing, bonded warehousing, EXIM trade consultancy, insurance for transport and world wide container services.
Highlights of Our Services
* Facility of door-to-door pickup and drop.
* 24X7 pick up and drop facility
* Large network spread across the domestic as well as international territory
* Complete reliability of the services
Our Domain Expertise
Over the years operating in this domain, we have acquired complete understanding of the legal formalities, which are required to undertake several activities constituting under this domain. We have complete understanding and knowledge of the custom cats, which are prevalent in the country and are aware of the rules of shipment, un shipping, landing, warehousing and custody of consignments.
Leveraging on our domain expertise, we make sure that all the legal formalities are duly completed on the grounds of mutual agreement. Further, we also take care that all the documents are duly prepared and copies maintained to be sent to the clients if required.
Infrastructure
We have adequate resources in terms of communication facilities, which enables us to be in touch with our clients spread across the globe. Well sufficed with the latest communication equipment and technology, we have all the basic facilities to meet the requirements for warehousing and packaging in our well laid infrastructure. Our organization has large area for storing the consignment and is equipped with the facilities for packaging and transportation of the same. We have set up teams at different sections to meet the requirements of the customers at various stages.
Team
Our team of efficient and skilled personnel is experienced in handling of consignment, warehousing and packaging. In addition to these activities, our team is also experienced and holds expertise in other basic domain activities in which we are involved such as transport insurance, legal formalities for bonded warehousing and various other logistic as well as freight forwarding services. With complete awareness in the activities, our team is required to perform, it ensures to serve our clients in all possible manners. Further, monitoring each activity personally, we ensure that our team handles each activity with complete accuracy within a desired frame of time.
Quality Policy
As one of the committed organization, we have defined quality policy and ensure to act accordingly. We ensure that all the services are executed in the best interest of our clients keeping their level of satisfaction to higher standards. We make sure that the complete delivery, transportation, and other logistic solutions are undertaken while maintaining complete secrecy. The basic guidelines of our quality objective are-
* Enhance client's satisfaction in terms of quality services and responsiveness
* Ensure timely clearance and delivery of the cargo.
* Error free documentation
* To provide training and development to sharpen the skills of our team
Customer Satisfaction
We cater to our clients with complete shipment and logistic services, which are very reliable and cost effective. These services are planned and executed by skilled team of personnel, which has expertise in their respective area of activity. With our expertise to execute each services within desired frame of time, we have earned trust and confidence of our clients for the right deliveries and efficient services.
Why Us?
Some of the factors, which offers us a competitive edge in the market are-
* Single hand solution for custom clearance and freight forwarding requirement.
* 24hrs & 365 Days Cargo care.
* Safe and secure consignment handling
* 24 hours helpline desk
* Complete understanding of legal formalities