There has been a lot of confusion and questions related to hardware configurations like additional processors, capacity, performance and applications. A latest research report reveals that more processors and increased memory do not necessarily enhance the performance of the system, in some cases these hardware upgrades may even result in sub-par performance.
Other factors such as network latency actually has a greater impact on the performance. The proper selection of hardware play an important role for deciding the overall performance of the system. Adopting latest technology, we minimize the use of hardware components like Computer and Telephony Integration (CTI).

