Incorporated in 1994, PARSEC Technologies Limited, with the mission of technology innovation, has emerged as the leading technology provider for call centers in India PARSECTM Technologies today delivers full suite of call center solutions for telemarketing collections, market survey and other outbound and inbound applications.
PARSEC Technologies has set-up its subsidiary in USA in the year 2000 for providing lead generation and loan origination services to leading mortgage brokers in USA. The added knowledge of providing outbound services in USA has helped PARSEC Technologies to introduce perfect telemarketing solution for its customers. This has made PARSEC the “Most Preferred Technology” among the leading out sourcers fromUSA, UK and Australia    
About Our Group
We have widen our business scope in the international arena with the assistance of our group companies. The Parsec group of companies operates across North America and South Asia. It includes Parsec Technologies, Parsec Interact and Parsec Loans. Parsec Technologies is a pioneer organization indulged in providing contact center solutions and lead origination services to the mortgage industry and Parsec Loans specializes in loan origination in California.
I. Parsec Interact: Parsec Interact was incepted in the year 2000 to provide customer acquisition and retention solutions to mortgage originators. We provide solutions for multiple voice-based marketing channels that are involved in the origination process. These Smart Solutions help mortgage originators increase their loan volume as well as manage their cost per funded loan.
We have already done more than 3000 installations for various products in Asia Pacific region. Our range of services for which we are renowned includes Basic Modules, Outbound Modules, Inbound Modules, Optional Modules, Kollector, Predictive Dialers, CRM Development, System Integration, GUI Development / Integration, Customized Work Flow Configuration and Report Customization. We have wide expertise in call handling capabilities along with Campaign Management System for Tele-marketing, Collection Management System for Collections, Digital Voice Recording, Comprehensive lead management system, Advanced Conferencing and Sales Verification system and exhaustive analytics in the form of online and off-line Business Reports. We also have partnerships and alliances with various reputed concerns like CISCO, Dialogic, Intel and HP.
II. Parsec Loans: Parsec Loans is a Mortgage Broker in California originating loans for Purchase, Refinance and Home Equity. Headquartered at Mountain View, California it has a Branch Office operating in Gurgaon (India).
Parsec is a truly honest mortgage broker that genuinely matches the program that would suit every individual borrowers needs. All our mortgage consultants are well educated and can easily provide the best price value equation for the emerging market borrower in every type of mortgage related need such as purchase, refinance and home equity lines.    
Our Mission
Focusing on the technology and appropriate software solutions for call centers in India, we have attained a our mission of "Continuous innovation through continual process improvement". We have always worked on the concept of developing such technology which can fulfill the needs of our clients in the best possible manner.    
Services Profile
In order to meet the current technology requirements of call centers, we have successfully developed solutions which comply with the needs of our clients. We are also a preferred Dialogic partner for telecom products across Asia Pacific region. Our service and solutions range encompasses Basic Modules, Outbound Modules, Inbound Modules, Optional Modules, Kollector, Predictive Dialers, CRM Development, System Integration, GUI Development / Integration, Customized Work Flow Configuration and Report Customization.
All the services and solutions provided by us completely assists both inbound and outbound call processes as well as telemarketing needs. We provide excellent support using our 11 Support Centers across the Asia Pacific region and a 24 hour Customer Help Desk. Our Help Desk can easily access customer's servers and processes the requests without any delay.    
Our Team
We have experts from various fields like engineering, software and management to coordinate all our processes in the best possible manner. We have ex-IITians, ex-IIMites and other talented professionals who are well versed in their respective fields have assisted us in becoming one of the leading providers of software solutions and highly upgraded technology services to the call centers. Our team is highly proficient in the sphere they operate as well as understand the technology needs of the clients. With their analyzing power, team spirit and innovative approach they accordingly develop and provide sophisticated software solutions which match the integrated needs of call centers. We also have technical experts to manage the Help Desk and it allows advanced techniques for complaint logging and tracking. All our team works round the clock so that any grievance or query can be handled instantly and with accuracy.
Clients       
We have created a satisfied client base with our premium quality services and software solutions. All our clients belong to the software and call center fraternity. Our clients completely trust us and it is with the assistance of our professionals that we have established a sound presence and recognition both in the domestic and international markets. Our client list includes reputed organizations from all the four corners like:
• One Touch Solution, Noida
• North Star, Noida
• Naukri.com, Noida
• Exensys Software, Hyderabad
• Apollo, Mumbai
• E-Call Serve, Kolkata
• Aide Techno, Kolkata
• Big Foot Customer Care System, Inc., Cebu
• GCI - Peak, Manila
• Xerxes / Kitchen Queen, Pune
• Limtex Infotech Ltd., Kolkata
• Technoflux Solutions, New Delhi