Service Description
Sitel is a world leader in customer contact management. We are known
primarily by the millions of customer contacts we service everyday across the
world. But did you also know that we process paperwork, provide data entry,
retain records, provide fulfillment services, manage distribution supply chains
and handle all forms of customer correspondence?
Sitel provides back-office services for major global companies and many single
country clients across several industry sectors. Our tailored back office services in three key areas of customer and client support are:
Transaction Processing
Account Administration
Domain Knowledge
