Service Description
No business can survive without a regular flow of new sales leads. However, the constriction of marketing budgets has made the cost of obtaining each lead a vital issue. Even more important is the value each sale brings to the company. A well-managed customer care center can be a powerful and efficient tool for customer acquisition.
In coordination with your sales objectives, Sitel has the expertise to design, build, and manage customer acquisition and sales solutions that enable you to meet and exceed your revenue goals. A sample of our program offerings includes:
Inbound and outbound sales
Order taking and fulfillment
Lead generation
DRTV/bureau
Product information requests
Subscription renewals
Database cleaning and updating
Up-sell and cross-sell programs
Business-to-business sales solutions
